Contact Us

If you have any comments and/or suggestions, please feel free to contact us through:

E-mail


Hongkong Post Philatelic Bureau Hotline
2785 5711


Press Cantonese - Press 1 Cantonese
Press English - Press 2 English
Press Putonghua - Press 3 Putonghua

Press Advance Order Account Details - Press 1 goto Advance Order Account Details


Details of the Next Issue Order - Press 1Details of the Next Issue Order


Uncollected Orders - Press 2Uncollected Orders


Account Balance - Press 3Account Balance


Details of Your Next Payment for Orders by Installment - Press 4Details of Your Next Payment for Orders by Installment


Obtain the Amendment Form for Account Details by Fax - Press 5Obtain the Amendment Form for Account Details by Fax


Loss of Account Card - Press 6Loss of Account Card


Transfer to Customer Service Officer - Press 0*Transfer to Customer Service Officer

Press Information on New Stamp Issue - Press 2 goto Information on New Stamp Issue


New Stamp Issue - Press 1New Stamp Issue


Additional Stamp Issue - Press 2Additional Stamp Issue

Press Information about Opening Advance Order Account - Press 3 goto Information about Opening Advance Order Account


Order Plan - Press 1Order Plan



Guidelines to Filling in the Order Plan - Press 1Guidelines to Filling in the Order Plan



Return to Previous Menu - Press 2Return to Previous Menu



Return to the Main Menu - Press 3Return to the Main Menu



Transfer to Customer Service Officer - Press 0* Transfer to Customer Service Officer


Payment Method - Press 2Payment Method


General Guidelines of Filling in the Form - Press 3General Guidelines of Filling in the Form


Return to the Main Menu - Press 4Return to the Main Menu


Transfer to Customer Service Officer - Press 0* Transfer to Customer Service Officer

PressSchool Order Account - Press 4 goto School Order Account


Obtain the Application Form for School Order Account - Press 1Obtain the Application Form for School Order Account


Return to the Main Menu - Press 3Return to the Main Menu


Transfer to Customer Service Officer - Press 0* Transfer to Customer Service Officer

PressObtain the Latest Philatelic Link by Fax - Press 5 goto Obtain the Latest Philatelic Link by Fax

PressObtain the Address and Office Hour of All Philatelic Offices by Fax - Press 6 goto Obtain the Address and Office Hour of All Philatelic Offices by Fax


Receive the information by Fax - Press 1Receive the information by Fax

PressTransfer to Customer Service Officer - Press 0 goto * Transfer to Customer Service Officer


* Service Hours of Customer Service Officers


Monday - Friday : 9.00 am - 6:00 pm


Saturday : 9:00 am - 1:00 pm


(except Sunday and Public Holidays)