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  Hongkong Post Philatelic Bureau Hotline
  2785 5711
 

Press 1 Cantonese
  Press 2 English
  Press 3 Putonghua
   
  Press 1 Local Standing Order Account Details
  1 Details of theNext Issue Ordered
  2 Uncollected Orders
  3 Account Balance
  4 Details of Your Next Payment for Orders by Installment
  5 Obtain Amendment form for Accounnt Details by Fax
  6 Loss of Account Card
  0 * Transfer to Customer Service Officer
   
  Press 2 Information on New Stamp Issue
  1 New Stamp Issue
  2 Additional Stamp Issue
   
  Press 3 Information on Opening a Local Standing Order Account
  1 Order Plan
    1 Guidelines to Filling in the order plan
    2 Go back to Previous Menu
    3 Go back to the Main Menu
    0 * Transfer to Customer Service Officer
  2 Payment Method
  3 General Guidelines of Filling in the Form
  4 Return to the Main Menu
  0 * Transfer to Customer Service Officer
   
  Press 4 School Order Account
  1 Obtain the Application Form for School Order Account
  3 Return to the Main Menu
  0 * Transfer to Customer Service Officer
   
  Press 5 Obtain the Latest Philatelic Link by Fax
   
  Press 6 Obtain Address and Office Hour of all Philatelic Offices by Fax
  1 Receive the information by Fax
   
  Press 0 * Transfer to Customer Service Officer
  * Service Hours of Customer Service Officers
  Monday - Friday : 9:00am - 6:00pm
  Saturday : 9:00am - 1:00pm
  (except Sundays and Public Holidays)
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